Cybersecurity Ops Lead & TAM (Onsite, San Diego)

Artifintech; San Diego (CA); On-site; USD 61,000 - 102,000; Full time

Job summary

Artifintech in San Diego seeks an experienced Cybersecurity Operations Manager / Technical Account Manager to oversee CrowdStrike services, including implementation, adoption, governance, and daily coordination onsite. This 12-month concept implies robust governance and continuous improvement across security operations.

The role requires coordinating with ICW Group, CrowdStrike, and Atos, managing incidents, service reviews, and executive reporting while maintaining clear ownership and

Qualifications

• 7+ years in security operations, incident response, threat detection, or exposure management.
• 7+ years leading enterprise SOC, MDR, incident-response, or managed-security programs.
• 4+ years operational with CrowdStrike Falcon technologies (Falcon Complete/Guardian/ID Protection).
• Experience in a senior client-facing role such as TAM, SOC Manager, or Service Delivery Manager.

Responsibilities

• Act as onsite liaison among ICW Group, CrowdStrike, and Atos.
• Coordinate critical-incident communications, follow-up actions, and closure.
• Ensure recommendations are tracked and resolved by ICW or Atos teams.
• Coordinate implementation workstreams, dependencies, risks, and delivery with Atos.
• Maintain RAID logs, owners, due dates, actions, and escalations.
• Coordinate response across infrastructure, endpoint, identity, cloud, and applications teams.
• Lead weekly operational and monthly service reviews.

Skills

Security operations

Incident response

Threat detection

Exposure management

Managed security services

Client-facing

Communication skills

Tools

CrowdStrike Falcon

Falcon Complete

Insight

Identity Protection

AIDR

Next-Gen SIEM

ServiceNow

Jira

Intune

SCCM

Job description

Artifintech in San Diego seeks an experienced Cybersecurity Operations Manager / Technical Account Manager to oversee CrowdStrike services, including implementation, adoption, governance, and daily coordination onsite. This 12-month concept implies robust governance and continuous improvement across security operations.

The role requires coordinating with ICW Group, CrowdStrike, and Atos, managing incidents, service reviews, and executive reporting while maintaining clear ownership and