Cybersecurity Managed Services Specialist II

Proofpoint; United States; On-site; USD 68,600 - 136,070; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Flexible work environment

Paid Wellbeing and Volunteer Days

Job summary

Proofpoint is looking for Managed Services Representatives to guide customers in planning and implementing Cyber Security Training. Ideal candidates will have strong communication, customer management abilities, and a bachelor's degree. Responsibilities include developing strategies, launching training assignments, and resolving technical issues related to Proofpoint Security software.

This role follows Pacific Time business hours and offers a flexible work environment, competitive compensation, and comprehensive benefits.

Qualifications

• Excellent written and oral communications skills are mandatory.
• Strong interpersonal and customer management skills.
• Demonstrated ability to develop technical skills.

Responsibilities

• Work with customers to plan their annual Security Training and Assessment program.
• Develop implementation and communication strategies.
• Create and launch training assignments and assessment campaigns.

Skills

Excellent written and oral communications skills

Strong interpersonal and customer management skills

Excellent time management skills

Adaptive skills

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce

Splunk

Microsoft Excel

Access

Project

Job description

Proofpoint is looking for Managed Services Representatives to guide customers in planning and implementing Cyber Security Training. Ideal candidates will have strong communication, customer management abilities, and a bachelor's degree. Responsibilities include developing strategies, launching training assignments, and resolving technical issues related to Proofpoint Security software.

This role follows Pacific Time business hours and offers a flexible work environment, competitive compensation, and comprehensive benefits.