Cybersecurity-Focused IT Support Specialist

Hpbgo; Longmont (CO); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Tuition Reimbursement

Job summary

A community-driven bank is seeking an IT Support Specialist with a cybersecurity focus to support technology and resolve issues. This role requires proficiency in Windows OS and endpoint protection, plus excellent communication skills. You'll assist non-technical users and ensure seamless technical support, contributing to cybersecurity awareness. The position is located in Colorado, with a competitive pay range of $25.00 - $30.00 per hour, and offers opportunities for growth and development.

Qualifications

• Proficiency with Windows OS and network administration.
• Experience with endpoint protection and cybersecurity fundamentals.
• Strong problem-solving skills and ability to communicate effectively.

Responsibilities

• Provide exceptional help desk support to end users.
• Conduct on-site troubleshooting and staff training.
• Manage threat triage and promote cybersecurity awareness.

Skills

Windows OS proficiency

Problem-solving

Excellent communication

Endpoint protection expertise

Cybersecurity fundamentals

Education

High school diploma or equivalent

Bachelor's or Associate's degree in IT, Computer Science, or Cybersecurity

Tools

Google Workspace

Atlassian/Jira

Confluence

Job description

A community-driven bank is seeking an IT Support Specialist with a cybersecurity focus to support technology and resolve issues. This role requires proficiency in Windows OS and endpoint protection, plus excellent communication skills. You'll assist non-technical users and ensure seamless technical support, contributing to cybersecurity awareness. The position is located in Colorado, with a competitive pay range of $25.00 - $30.00 per hour, and offers opportunities for growth and development.