CX Executive Partner & VIP Client Advisor

Phase2 Technology; Connecticut; On-site; USD 180,000 - 294,000; Full time

Job summary

Forrester Research, Inc. is seeking an Executive Partner to engage with senior leaders in customer experience. This role involves advising clients, developing engagement plans, and fostering relationships with executives. The ideal candidate will have over 15 years of experience in customer experience leadership and excel in strategic advisory roles.

Responsibilities include delivering business outcomes, contributing to client satisfaction, and collaborating with internal teams. A competitive base salary ranging from $180,000 to $294,000, along with a bonus target of 15%, is offered.

Qualifications

• 15+ years in senior CX or digital marketing roles.
• Experience working with executives in multinational organizations.
• Strong familiarity with CX and digital best practices.

Responsibilities

• Advise VIP leader clients on their key initiatives.
• Engage clients to deliver specific business outcomes.
• Develop client engagement plans for ongoing value.

Skills

Strategic business advising

Client service experience

Collaboration and influencing skills

Presentation skills

Job description

Forrester Research, Inc. is seeking an Executive Partner to engage with senior leaders in customer experience. This role involves advising clients, developing engagement plans, and fostering relationships with executives. The ideal candidate will have over 15 years of experience in customer experience leadership and excel in strategic advisory roles.

Responsibilities include delivering business outcomes, contributing to client satisfaction, and collaborating with internal teams. A competitive base salary ranging from $180,000 to $294,000, along with a bonus target of 15%, is offered.