CX Executive Partner & VIP Client Advisor

Phase2 Technology; California (MO); On-site; USD 180,000 - 294,000; Full time

Benefits offered by this job

Bonus target of 15%

Job summary

Forrester Research, Inc. is seeking an Executive Partner to support executives in customer experience and digital leadership roles. The role focuses on building relationships with top clients at $1B-plus organizations, acting as a strategic business advisor to optimize customer-centric strategies.

Candidates should have a minimum of 15 years in senior leadership roles with strong client service experience and a deep understanding of CX and digital practices. Attractive salary range is offered, along with a bonus target of 15%.

Qualifications

• 15+ years in senior CX and/or digital marketing leadership roles.
• Experience with executives in large multinational organizations.
• Familiarity with CX and digital best practices across industries.

Responsibilities

• Advise VIP clients, pushing their thinking and providing feedback.
• Engage clients to understand key initiatives and business outcomes.
• Build and maintain client engagement plans.

Skills

Client service experience

Collaboration and partnering

Presentation skills

Influencing skills

Job description

Forrester Research, Inc. is seeking an Executive Partner to support executives in customer experience and digital leadership roles. The role focuses on building relationships with top clients at $1B-plus organizations, acting as a strategic business advisor to optimize customer-centric strategies.

Candidates should have a minimum of 15 years in senior leadership roles with strong client service experience and a deep understanding of CX and digital practices. Attractive salary range is offered, along with a bonus target of 15%.