CWR Customer Service Rep I

Adecco US, Inc.; Bessemer (AL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Aspire Academy access

Weekly paycheck

401K plan

Job summary

Adecco US, Inc. is currently assisting a local customer in their search for a Customer Service Rep in BESSEMER AL. This role offers hands-on experience in customer support via phone and email, with a typical shift from 9:00 AM to 8:00 PM and a weekly paycheck.

You will monitor delivery operations, handle inquiries, and use Microsoft Office to keep records accurate while working in a fast-paced environment. A high school diploma and at least one year of customer service experience are required.

Qualifications

• High school diploma or equivalent.
• 1 year of customer service or call center experience.
• Strong communication and problem-solving skills.

Responsibilities

• Provide exceptional customer support through phone and email, addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Monitor and coordinate delivery operations, including tracking routes, processing order changes/cancellations, and verifying shipment documentation.
• Handle customer complaints professionally, diagnose problems, and deliver timely, effective resolutions.
• Utilize Microsoft Office applications (Word, Excel, PowerPoint) while multitasking in a fast-paced environment to maintain accurate records and support daily operations.

Skills

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Adecco is currently assisting a local Customer in their search for Customer Service Rep in , BESSEMER AL This is a great opportunity to further your existing skills as a customer service. while learning new ones to assist you in your career.

Perks:

Workday: WEDNESDAY, FRIDAY, SATURDAY, SUNDAY

Shift: 09:00AM- 08:00PM

Weekly paycheck

Pay: $18.75 p/h

Access to Adecco’s Aspire Academy with thousands of free upskilling courses

Responsibilities:

• Provide exceptional customer support through phone and email, addressing inquiries, resolving issues, and ensuring customer satisfaction.

• Monitor and coordinate delivery operations, including tracking routes, processing order changes/cancellations, and verifying shipment documentation.

• Handle customer complaints professionally, diagnose problems, and deliver timely, effective resolutions.

• Utilize Microsoft Office applications (Word, Excel, PowerPoint) while multitasking in a fast-paced environment to maintain accurate records and support daily operations.

Requirements:

• High school diploma or equivalent

• At least 1 year of customer service or call center experience.

This role is being recruited for by one of our Centralized Delivery Team and not your local Branch. To be considered, please follow the steps included upon your application. For instant consideration for this Customer Service Rep with Adecco in ,BESSEMER AL apply today!

Pay Details: $18.75 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.