Customer Service Representative

Adecco US, Inc.; Atlanta (GA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Weekly paycheck

Aspire Academy access

Job summary

Adecco US, Inc. is recruiting a Customer Service Representative in Atlanta, GA to join a leading financial services organization focused on customer excellence and professional growth.

The position handles inquiries by phone and email, resolves issues, and collaborates across teams. This onsite role in Atlanta offers a 12-month assignment, Monday–Friday 8:30 AM–5:00 PM, weekly pay, onboarding support, and Aspire Academy access.

Qualifications

• High school diploma with 3-5 years of customer service in financial services.
• Proficiency in Excel, Word, and Outlook.
• Excellent verbal and written communication with customers and stakeholders.
• Strong business acumen and basic financial literacy.
• Ability to manage multiple priorities in a collaborative team.

Responsibilities

• Respond to customer inquiries by phone and email and resolve issues.
• Assist clients with questions about lease and loan accounts, billing, and AR.
• Research and resolve account issues accurately and professionally.
• Collaborate with internal teams to deliver timely client solutions.

Skills

Customer service

Communication

Teamwork

Analytical thinking

Education

High school diploma

College degree in Business Administration

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Adecco is assisting a local client recruiting for Customer Service Representative opportunities in Atlanta, GA. This is an excellent opportunity to join a winning culture and get your foot in the door with a leading financial services organization that values collaboration, customer excellence, and professional growth. If Customer Service Representative sounds like something you would be interested in, and you meet the qualifications listed below,

Responsibilities for a Customer Service Representative include but are not limited to:

• Respond to customer phone and email inquiries and bring issues to full resolution through effective customer service and cross-functional collaboration.
• Assist internal and external clients with questions regarding lease and loan accounts, billing inquiries, and accounts receivable matters.
• Research and resolve customer account issues while maintaining accuracy and professionalism.
• Partner with internal teams to provide timely solutions and deliver an exceptional client experience.

Candidates for Customer Service Representative must meet the following requirements to be considered:

• High school diploma with 3-5 years of customer service experience supporting financial services products, including billing and accounts receivable; OR a college degree in Business Administration with 5+ years of related experience.
• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Excellent verbal and written communication skills with the ability to interact professionally with customers and internal stakeholders.
• Strong business acumen, basic financial literacy, analytical thinking, and problem-solving abilities.
• Ability to work collaboratively in a team-oriented environment while managing multiple priorities.

What's in this Customer Service Representative position for you?

• Pay: $21.01 per hour
• Shift: Monday - Friday, 8:30 AM - 5:00 PM
• Duration: 12-Month Assignment
• Location: Onsite in Atlanta, GA
• Weekly paycheck
• Dedicated Onboarding Specialist & Recruiter
• Access to Adecco's Aspire Academy (https://www.adecco.com/en-us/employers/about-us/programs-partnerships/aspire-academy) with thousands of free upskilling courses

This Customer Service Representative position is being recruited for by one of our Centralized Delivery Teams and not your local Branch. For instant consideration for this Customer Service Representative position and other opportunities with Adecco in Atlanta, GA,

Pay Details: $21.01 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.