Customer Service

Adecco US, Inc.; York (York County); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical Insurance

401K

Job summary

Adecco US, Inc. is seeking a Customer Service Representative to join our York, PA team. The role focuses on answering product questions, processing orders, handling returns, and ensuring accurate billing and quotes, with a friendly, customer-first approach.

The position is a temp-to-hire opportunity with training shifts from 8:30 AM to 5:30 PM. Pay is $19/hour, with overtime potential and benefits available through our associates program.

Qualifications

• Strong communication and customer service skills.
• Professional, friendly, and customer-focused attitude.
• Ability to multitask and work well with a team.

Responsibilities

• Answer customer questions about products, pricing, orders, billing, and quotes.
• Process customer orders accurately and follow up on back orders and returns.
• Handle customer concerns and complaints professionally.
• Follow up on quotes and identify opportunities to recommend additional products.
• Document customer interactions and orders in the company’s system.
• Work closely with the sales and marketing teams to provide excellent customer service.

Skills

Strong communication

Customer service mindset

Multitasking

Team collaboration

Job description

Customer Service Representative – York, PA

Pay: $19/hour

Schedule: Monday–Friday, overtime possible

Type: Temp-to-hire opportunity

Hours:

• First 2–3 weeks of training: 8:30 AM – 5:00 PM (30-minute lunch)
• After training: 8:30 AM – 5:30 PM (1-hour lunch)

Position Overview:

Our client, a company specializing in cabinet hardware products, is looking for a Customer Service Representative to join their team!

Job Responsibilities:

• Answer customer questions about products, pricing, orders, billing, and quotes.
• Process customer orders accurately and follow up on back orders and returns.
• Handle customer concerns and complaints professionally.
• Follow up on quotes and identify opportunities to recommend additional products.
• Document customer interactions and orders in the company’s system.
• Work closely with the sales and marketing teams to provide excellent customer service.

Requirements:

• Strong communication and customer service skills.
• Professional, friendly, and customer-focused attitude.
• Ability to multitask and work well with a team.
• Must be able to work onsite in York, PA.

Additional Information:

• This is a temp-to-hire opportunity with the potential for permanent employment.

Pay Details:

$19.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.