Responsibilities:
- Coordinate documentation required by US Customs and Government Agencies for goods entering the US on behalf of importers.
- Provide excellent customer service.
- Classify goods correctly for customs release using databases, SOPs, tariff books, internet, or customs.
- Enter and process import documentation for submission to US Customs, including handling all Participating Government Agencies (PGAs).
- Maintain current shipment records in compliance with record-keeping requirements.
- Adhere to all international import and export regulations.
- Collaborate with internal staff, departments, FedEx operations, and customers to deliver high-quality service.
- Process agency brokerage shipments.
- Handle remote filings as needed.
- Ensure compliance with all government and organizational policies.
- Perform additional duties as assigned. Paid training provided.
Qualifications:
- HS Diploma or GED required; no industry experience necessary.
- Minimum 6 months of work experience preferred.
- Data entry and keyboarding skills required.
- Proficiency in MS Office, Outlook, and office equipment (phone, fax, photocopier, printer, scanner).
- Excellent verbal and written communication skills.
- Strong organizational, interpersonal, and problem-solving skills.
- Ability to handle high volumes of work and work under time pressure.
- Ability to work independently with minimal supervision.
- Ability to use multiple systems and reference materials.
- Effective interaction with customers, carriers, brokers, government agencies, and internal staff.
Preferred Qualifications:
- None specified beyond the above.
Additional Details:
- Hybrid role with remote and in-office work options based on company policy.
- Applicants must reside within 50 miles of Indianapolis, Indiana.
About FedEx Logistics:
FedEx Logistics provides freight forwarding, import/export services, customs brokerage, trade advisory, and e-commerce solutions to help companies ship globally. They are committed to equal opportunity employment and consider applicants with criminal histories in accordance with local ordinances.