Customs Trade Coordinator - 1st shift

FedEx Group; Indianapolis (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in logistics is looking for a Customs Coordinator in Indianapolis. You will be responsible for managing customs documentation and providing exceptional customer service while ensuring compliance with regulations. This hybrid role includes training and requires minimal supervision. Candidates must hold a high school diploma and be skilled in data entry and communication.

Qualifications

• HS Diploma or GED required, no industry experience necessary.
• Preferred 6 months work experience.
• Proficiency in MS Office and data entry skills essential.

Responsibilities

• Coordinate customs documentation for importers as per US regulations.
• Maintain shipment documentation compliance and customer service.
• Handle data entry for various import-related documentation.

Skills

Data entry

Communication

Organizational skills

Problem-solving

Interpersonal skills

Education

HS Diploma or GED

Tools

MS Office

Outlook

Job description

Responsible for coordinating the documentation required by US Customs and other Government Agencies for the entry of goods into the US on behalf of importers.

Provide impeccable customer service.

Obtain correct classification of goods for customs release from databases, SOPs, tariff books, internet, or customs sources.

Perform data entry and processing of various import-related documentation for submission to US Customs, including handling all Participating Government Agencies (PGAs).

Maintain and keep current all shipment documentation in compliance with record-keeping requirements.

Adhere to all international importing and exporting regulations.

Collaborate closely with internal staff, departments, FedEx operations, and customers to deliver high-quality service.

Process agency brokerage shipments.

May handle remote filings.

Ensure compliance with all government and organizational policies.

Perform other duties as assigned. Paid training provided.

Minimum qualifications:

• HS Diploma or GED required. No industry experience necessary.
• Minimum of 6 months work experience preferred.
• Data entry and keyboard skills required.
• Proficiency in MS Office, Outlook, and office equipment (phone, fax, photocopier, printer, scanner).
• Excellent verbal and written communication skills.
• Strong organizational and interpersonal skills.
• Problem-solving abilities.
• Ability to handle high volume and time-sensitive work independently with minimal supervision.
• Ability to use multiple systems and reference materials.
• Ability to interact with customers, carriers, brokers, government agencies, and internal staff at all levels.

Preferred Qualifications:

Not specified.

Additional Details:

Hybrid role with remote and in-office work options based on company policy. Applicants must reside within 50 miles of Indianapolis, Indiana.

FedEx Logistics offers freight forwarding, import/export services, customs brokerage, and related solutions to help companies reach global markets.

We are an equal opportunity employer, including Vets and individuals with disabilities.

For more information, see the links: Know Your Rights and Pay Transparency.

FedEx Logistics complies with local hiring ordinances and wage transparency laws.