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A leading company seeks a customs documentation coordinator to manage import documentation and provide exceptional customer service. The role is ideal for individuals with data entry experience and a strong work ethic. Training is provided, and this position offers a starting wage of $18.88 per hour with benefits including health and retirement plans.
Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
Provide impeccable customer service.
Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet, or customs.
Data entry and processing of various import-related documentation for submission to US Customs, including handling all PGA's (Participating Government Agencies).
Maintain and keep current all shipment documentation in compliance with record-keeping requirements.
Adhere to all international importing and exporting regulations.
Work closely with internal staff, departments, other FedEx operations, and customers to deliver high-level service.
Process agency brokerage shipments.
May handle remote filings.
Ensure all government and organizational policies are followed.
Perform other duties as assigned. Paid training provided.
Minimum Qualifications: HS Diploma or GED required. No industry experience required; at least 6 months work experience preferred. Data entry/keyboard experience required. Proficiency in MS Office, Outlook, and office equipment. Excellent communication, organizational, interpersonal, and problem-solving skills. Ability to handle high-volume, time-sensitive work independently. Ability to use multiple systems and reference materials. Ability to interact with customers, carriers, brokers, government agencies, and internal staff at all levels.
Preferred Qualifications: Starting wage $18.88.
Pay Transparency: This is an estimated starting salary range of $17.33 - $27.46, depending on experience, location, and other factors. Actual pay may vary. Benefits include health, vision, dental insurance, retirement, and tuition reimbursement.
Additional Details: 3rd shift, 8-hour shifts starting between 9:00 PM and 11:00 PM.
FedEx Logistics offers freight forwarding, import/export services, customs brokerage, trade advisory, and e-commerce solutions to help companies ship globally. We are an Equal Opportunity Employer, including Vets/Disability, and consider qualified applicants with criminal histories in accordance with applicable laws.