Customs Trade Coordinator - S2

FedEx Group; Indianapolis (IN); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a detail-oriented individual for a remote role in customs documentation. This position involves coordinating essential documentation for US Customs, ensuring compliance with regulations, and delivering exceptional customer service. The ideal candidate will possess strong data entry skills and be proficient in MS Office. Join a dynamic team at a leading logistics provider, where your contributions will play a vital role in facilitating global trade and enhancing customer satisfaction. With paid training provided, this opportunity is perfect for someone looking to grow their career in a supportive environment.

Qualifications

• HS Diploma or GED required; 6 months work experience preferred.
• Data entry and keyboard experience required.

Responsibilities

• Coordinate documentation for US Customs and Government Agencies.
• Provide excellent customer service and maintain shipment documentation.

Skills

Data entry

Communication skills

Organizational skills

Problem-solving skills

Ability to work independently

Education

High School Diploma or GED

Tools

MS Office

Outlook

Office equipment (phone, fax, photocopier, printer, scanner)

Job description

Job Responsibilities:

1. Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
2. Provide impeccable customer service.
3. Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.
4. Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies).
5. Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
6. Adhere to all international importing and exporting regulations.
7. Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers.
8. Process agency brokerage shipments.
9. May handle remote filings.
10. Ensure all government and organizational policies are followed.
11. Performs other duties as assigned. Paid Training Provided.

Minimum Requirements:

1. HS Diploma or GED required.
2. No industry experience required; Minimum of 6 months work experience preferred.
3. Data entry/keyboard experience required.
4. Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner).
5. Excellent communication skills, verbal and written.
6. Organizational Skills, Inter-personal skills, Problem solving Skills.
7. Ability to handle high volume of work and time sensitive tasks.
8. Ability to work independently with minimum supervision.
9. Ability to use multiple systems and reference material.
10. Interact with customers, carriers, brokers, government agencies, internal staff, and management.

Preferred Qualifications:

M-F 6pm-2:30am. Position is working remote, but must be located in proximity to Indianapolis, Indiana.

Pay Transparency:

Pay: $17.98

Company Overview:

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions.

FedEx Logistics, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.