Customs Supervisor: Lead Global Compliance & Team

Kuehne+Nagel; Erlanger (KY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401k retirement plan

Medical/dental benefits

Tuition reimbursement

Employee discounts

Job summary

Kuehne+Nagel in Erlanger, KY, is seeking a Customs Supervisor to oversee and optimize customs operations, ensuring compliant entry processing and timely shipments. You will lead a team of customs specialists, coordinate with brokers and customers, and drive process improvements in a fast-paced logistics environment.

The role requires a Bachelor's in international business or related field, 4+ years in customs operations with 2+ in supervision, and strong knowledge of US regulations, Incoterms,

Qualifications

• Bachelor's degree in a field like international business, supply chain management, or international relations.
• 4+ years of experience in customs operations or brokerage with at least 2 years in a supervisory role.
• Strong understanding of U.S. Customs regulations and customs clearance procedures.
• Knowledge of Incoterms and international transportation concepts.
• Experience using customs brokerage systems and related compliance tools.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated leadership, coaching, and team coordination capabilities.

Responsibilities

• Review, analyze, and process customs documentation to facilitate the accurate filing of entries with U.S. Customs and Border Protection.
• Research tariff classifications and ensure accurate entry transmission.
• Ensure compliance with CBP regulations and all applicable PGA requirements.
• Identify and resolve documentation discrepancies and compliance issues.
• Support audits, corrective actions, and continuous process improvement initiatives.
• Communicate effectively with customers, customs officials, and internal stakeholders regarding shipment status, documentation requirements, and regulatory matters.
• Collaborate daily with cross-functional teams to ensure smooth cargo clearance and operational efficiency.
• Assist with file creation, maintenance, and billing activities as required.
• Supervise, coach, and support a team of Customs Brokerage Entry Writers.
• Assign workloads, customer accounts, and daily operational tasks to team members.
• Monitor team productivity, service quality, and compliance performance.
• Assist the Customs Brokerage Manager with departmental leadership, performance management, and operational initiatives

Skills

Leadership

Coaching

Team coordination

Time management

Education

Bachelor's degree in international business or related

Tools

Customs brokerage systems

Job description

Kuehne+Nagel in Erlanger, KY, is seeking a Customs Supervisor to oversee and optimize customs operations, ensuring compliant entry processing and timely shipments. You will lead a team of customs specialists, coordinate with brokers and customers, and drive process improvements in a fast-paced logistics environment.

The role requires a Bachelor's in international business or related field, 4+ years in customs operations with 2+ in supervision, and strong knowledge of US regulations, Incoterms,