Senior Customs Brokerage Lead

Kuehne+Nagel; Bensenville (IL); On-site; USD 70,000 - 75,000; Full time

Job summary

Kuehne+Nagel is seeking a Customs Supervisor in the United States to oversee a team ensuring timely and compliant clearance of goods. You will liaise with customs authorities and clients to minimize delays and uphold regulatory standards.

The role requires 4+ years in customs brokerage or related logistics, a solid grasp of import/export regulations, and leadership experience. Strong communication and problem-solving skills are essential for success.

Qualifications

• Bachelor’s degree in International Business, Supply Chain, or related field.
• 4+ years of experience in customs brokerage, freight forwarding, or a related logistics field.
• Strong understanding of customs regulations, import/export processes, and compliance requirements.
• 2+ years of Proven Leadership Experience.
• Experience with customs software and proficient in Microsoft Office Suite.

Responsibilities

• Train and supervise the customs team to ensure compliant, timely clearance of goods.
• Oversee calibration of workflows and document audits with focus on release, billing, and auditing.
• Act as liaison with customs authorities and clients to minimize delays and ensure regulatory adherence.
• Monitor staff performance and provide corrective action when needed.
• Escalate unresolved issues before they impact operations.
• Collaborate with other departments to deliver high-quality service to customers.

Skills

Leadership

Communication

Problem solving

Attention to detail

Multitasking

Team coaching

Education

Bachelor’s degree in International Business, Supply Chain, or related field

Tools

Microsoft Office

Customs software

Job description

Kuehne+Nagel is seeking a Customs Supervisor in the United States to oversee a team ensuring timely and compliant clearance of goods. You will liaise with customs authorities and clients to minimize delays and uphold regulatory standards.

The role requires 4+ years in customs brokerage or related logistics, a solid grasp of import/export regulations, and leadership experience. Strong communication and problem-solving skills are essential for success.