Customs Entry & Compliance Specialist

FedEx Corporation; East Point (GA); Hybrid; USD 40,000 - 52,000; Full time

Job summary

FedEx Logistics in metro Atlanta is seeking a Documentation Coordinator to manage the paperwork required by US Customs for import shipments. You will ensure accurate data entry and seamless communication with internal teams to support timely releases.

This hybrid role requires a high level of organization, excellent written and verbal communication, and the ability to work independently with minimal supervision. The job emphasizes compliance, timely processing, and strong customer service.

Qualifications

• HS Diploma or GED required; no industry experience needed.
• At least one year of experience using computer systems for data entry and document creation.
• Excellent verbal and written communication; strong organizational and interpersonal skills.
• Ability to work independently with minimal supervision; high-volume, time-sensitive work.

Responsibilities

• Coordinate documentation for US Customs/Government Agencies for entry of goods.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from various sources.
• Data entry and processing of import-related documentation for submission to US Customs.
• Maintain and keep current shipment documentation in compliance with record keeping requirements.
• Adhere to all international importing regulations.
• Process agency brokerage shipments.
• Work with internal staff to deliver high level of service.
• Perform other duties; paid training provided.

Skills

Data entry

Customer service

Communication skills

Organization

Interpersonal skills

Education

HS Diploma or GED

Job description

FedEx Logistics in metro Atlanta is seeking a Documentation Coordinator to manage the paperwork required by US Customs for import shipments. You will ensure accurate data entry and seamless communication with internal teams to support timely releases.

This hybrid role requires a high level of organization, excellent written and verbal communication, and the ability to work independently with minimal supervision. The job emphasizes compliance, timely processing, and strong customer service.