Customs Compliance & Documentation Specialist

FedEx Corporation; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, vision and dental insurance

Tuition reimbursement

Retirement plan

Job summary

FedEx Logistics is seeking an onsite Documentation Coordinator in Phoenix, AZ (ZIP 85034) to manage US Customs documentation, ensure compliance, and process import-related paperwork. The role emphasizes accuracy in data entry, government compliance, and exceptional customer service.

The position requires a HS Diploma or GED, minimum one year of computer-system data entry experience, and strong communication and organizational skills.

Qualifications

• HS Diploma or GED required; no industry experience or prior work experience required.
• One year of experience using computer systems for data entry and document creation.
• Excellent communication, organizational and interpersonal skills.

Responsibilities

• Coordinate documentation for US Customs/Government Agencies for entry of goods.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs.
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing regulations.
• Work closely with other internal staff and departments to deliver high level of service to customers.
• Process agency brokerage shipments.
• Ensure all government and organizational policies are followed.

Skills

Data entry

Customer service

Verbal & written communication

Time management

Attention to detail

Education

HS Diploma or GED

Job description

FedEx Logistics is seeking an onsite Documentation Coordinator in Phoenix, AZ (ZIP 85034) to manage US Customs documentation, ensure compliance, and process import-related paperwork. The role emphasizes accuracy in data entry, government compliance, and exceptional customer service.

The position requires a HS Diploma or GED, minimum one year of computer-system data entry experience, and strong communication and organizational skills.