Customs Brokerage Specialist - Hybrid, Growth & Impact

FedEx Logistics; Elk Grove Village (IL); Hybrid; USD 35.000 - 49.000; Vollzeit

Zusammenfassung

FedEx Logistics in Elk Grove Village, IL is hiring for a customer service role with a hybrid work arrangement. The position supports inbound and outbound freight, requires strong customer relations, and involves handling documentation for customs and regulatory compliance.

Typical schedule is Monday through Friday, 8 AM to 5 PM. Overtime may be required during high volume periods and there may be a phased onsite start of ~6 weeks before potential work-from-home based on needs.

Qualifikationen

• HS Diploma or GED required; 12 months of brokerage/transportation or customer service experience.
• MS Office, Outlook, and office equipment (phone, fax, copier, printer, scanner) skills required.
• Excellent verbal and written communication; strong organizational and interpersonal skills.

Aufgaben

• Provide customers with high quality service and resolve issues to ensure timely release or movement of freight/cargo.
• Develop and maintain relationships with customers' front line personnel across divisions.
• Prepare and submit documentation to U.S. Customs, agents, clients in compliance with laws and regulations.

Kenntnisse

Customer service

Communication

Organizational skills

Problem solving

Ausbildung

HS Diploma or GED

Tools

MS Office

Outlook

Jobbeschreibung

FedEx Logistics in Elk Grove Village, IL is hiring for a customer service role with a hybrid work arrangement. The position supports inbound and outbound freight, requires strong customer relations, and involves handling documentation for customs and regulatory compliance.

Typical schedule is Monday through Friday, 8 AM to 5 PM. Overtime may be required during high volume periods and there may be a phased onsite start of ~6 weeks before potential work-from-home based on needs.