Hybrid Customs Brokerage Specialist – Remote Options

FedEx Corporation; Elk Grove Village (IL); Hybrid; USD 35.000 - 49.000; Vollzeit

Benefits dieser Stelle

Paid Training Provided

Zusammenfassung

FedEx Logistics in Grove Village, IL is hiring for a Hybrid Customer Service/Logistics Associate to support freight movements and client inquiries. The role blends onsite work with work-from-home opportunities, following a Monday–Friday 8 AM to 5 PM schedule.

The initial six weeks are onsite to establish productivity and accuracy standards. During peak periods, overtime and holiday coverage may be required.

Qualifikationen

• HS Diploma or GED required.
• 12 months of brokerage or transportation experience and/or customer service experience required.
• MS Office, Outlook, and office equipment knowledge required.
• Excellent communication skills, verbal and written; strong organization and problem solving abilities.
• Detail oriented with ability to work independently and handle high-volume, time-sensitive tasks.
• Knowledge of HTS classification and U.S. Customs/federal regulations related to the role.

Aufgaben

• Provide customers with high-quality service and resolve issues for timely freight movement.
• Develop and maintain relationships with customers' front line personnel across divisions.
• Prepare and submit documentation to customs, agents, and clients in compliance with laws and regulations.
• Identify and resolve problems delaying release or movement of freight.
• Maintain relations with brokers and service providers to meet service requirements.
• Resolve billing issues, advise on payment terms, and ensure accurate invoicing.
• Input data accurately and obtain timely payments; assist with post-entry activities as needed.

Kenntnisse

Communication

Organizational skills

Interpersonal skills

Problem solving

Ausbildung

HS Diploma or GED

Tools

MS Office

Outlook

Jobbeschreibung

FedEx Logistics in Grove Village, IL is hiring for a Hybrid Customer Service/Logistics Associate to support freight movements and client inquiries. The role blends onsite work with work-from-home opportunities, following a Monday–Friday 8 AM to 5 PM schedule.

The initial six weeks are onsite to establish productivity and accuracy standards. During peak periods, overtime and holiday coverage may be required.