Hybrid Customs & Trade Coordination Specialist

FedEx Logistics; Indianapolis (IN); Hybrid; USD 26,000 - 27,000; Full time

Benefits offered by this job

Paid Training Provided

Job summary

FedEx Logistics in the United States is seeking a detail-oriented Import Documentation Specialist to coordinate customs documentation for goods entry. The role emphasizes accurate data entry, classification of goods, and high-level customer service across internal teams and customers.

The position offers a hybrid schedule with 8:00 AM–4:30 PM hours, mandatory overtime during peak periods, and requires residence within 50 miles of the location.

Qualifications

• HS Diploma or GED required; no industry experience required.
• Minimum of 6 months work experience preferred.
• 1 year of experience using computer systems in professional or educational settings.
• Excellent verbal and written communication; strong organizational and interpersonal skills.
• Ability to handle high volume and work independently with minimal supervision.

Responsibilities

• Coordinate documentation required by US Customs and Government Agencies for entry of goods into the US on behalf of importers.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from databases, SOPs, tariff books or the internet.
• Data entry and processing of various import-related documentation for submission to US Customs; may handle PGA filings.
• Maintain and keep current all shipment documentation in compliance with record-keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work with internal staff, other FedEx operations, and customers to deliver high-level service.
• Process agency brokerage shipments; may handle remote filings.
• Ensure compliance with government and organizational policies.

Skills

Excellent communication

Data entry

Problem solving

Independent worker

Education

HS Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

MS Teams

SharePoint

Job description

FedEx Logistics in the United States is seeking a detail-oriented Import Documentation Specialist to coordinate customs documentation for goods entry. The role emphasizes accurate data entry, classification of goods, and high-level customer service across internal teams and customers.

The position offers a hybrid schedule with 8:00 AM–4:30 PM hours, mandatory overtime during peak periods, and requires residence within 50 miles of the location.