Global Customs Brokerage Specialist

FedEx Corporation; Gardena (CA); On-site; USD 35,000 - 49,000; Full time

Job summary

FedEx Corporation in California seeks a Logistics Customer Service Specialist to provide impeccable service and manage import documentation. This on-site role focuses on data entry, classification for customs, and coordination with carriers, brokers, and government agencies to ensure timely deliveries.

Responsibilities include processing shipments, maintaining records, and adhering to applicable regulations.

Qualifications

• HS Diploma or GED required.
• Minimum 6 months’ work experience required.
• MS Office and Outlook experience.
• CCS and/or broker’s license preferred.
• Excellent communication skills, verbal and written.
• Organizational and interpersonal skills.
• Ability to work independently with minimum supervision.

Responsibilities

• Provide impeccable customer service.
• Process import documentation for submission to US Customs.
• Obtain correct classification of goods for customs release.
• Data entry and processing of import related documentation.
• Maintain and keep current all shipment documentation.
• Adhere to all international importing and exporting regulations.
• Work closely with internal staff, carriers, brokers, and government agencies.
• Process brokerage shipments.
• May handle remote filings.
• Perform entry reconciliations as needed.

Skills

Customer service

Data entry

Communication skills

Organizational skills

Problem solving

Independence

Education

High School Diploma or GED

Tools

MS Office

Outlook

Office equipment

Job description

FedEx Corporation in California seeks a Logistics Customer Service Specialist to provide impeccable service and manage import documentation. This on-site role focuses on data entry, classification for customs, and coordination with carriers, brokers, and government agencies to ensure timely deliveries.

Responsibilities include processing shipments, maintaining records, and adhering to applicable regulations.