Hybrid Customs Entry & Accounts Coordinator

FedEx Corporation; Memphis (TN); Hybrid; USD 29,000 - 39,000; Full time

Job summary

FedEx Logistics in Memphis is seeking a logistics specialist to engage with internal and external customers, facilitating fast, accurate customs transactions and ensuring compliance with CBP and PGAs.

The role covers entry processing, documentation preparation, exception handling, and post-entry support, with a hybrid schedule (some remote work) and paid training. A high school diploma or GED and at least 12 months brokerage or transportation or customer service experience are required.

Qualifications

• HS Diploma or GED required.
• 12 months brokerage or transportation experience.
• Excellent verbal and written communication skills.
• Interacts with customers and internal staff at all levels.

Responsibilities

• Engage with FedEx Trade Networks customers to facilitate fast, accurate, and compliant CBP and PGA transactions.
• Facilitate entry processing and pre/post arrival exception resolution.
• Prepare, analyze, and submit documentation to CBP and PGAs.
• Develop and maintain relationships with customers' front-line personnel.
• Support Account Administrators with exception logs and reports.

Skills

Customer service

Communication

Education

HS Diploma or GED

Tools

MS Office

Outlook

Office equipment

Job description

FedEx Logistics in Memphis is seeking a logistics specialist to engage with internal and external customers, facilitating fast, accurate customs transactions and ensuring compliance with CBP and PGAs.

The role covers entry processing, documentation preparation, exception handling, and post-entry support, with a hybrid schedule (some remote work) and paid training. A high school diploma or GED and at least 12 months brokerage or transportation or customer service experience are required.