Customs Brokerage Account Specialist

Geodis USA, LLC; Franklin Square (NY); On-site; USD 26,000 - 50,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401k match

Paid maternity and parental leave

Career development programs

Employee discounts

Wellness programs

Daycare discount

Volunteer opportunities

Job summary

GEODIS USA, LLC in Franklin Square, NY is hiring an Account Representative - Customs Brokerage. You will act as the customer service liaison, processing US customs entries and coordinating with forwarders, agencies and suppliers to ensure compliant, timely clearance of goods.

Responsibilities include file management, HTS classification, data requests, and clear communication with internal teams and government agencies. Strong MS Office and regulatory knowledge are essential.

Qualifications

• Minimum 3 years experience in customs brokerage or an equivalent combination of education and experience.
• Knowledge of U.S. Government Agency requirements.
• Knowledge of U.S. Customs and OGA clearance of freight.
• PC literate with experience with Microsoft Outlook, Word, Access and Excel.
• Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers.
• Excellent planning and organizational skills.
• Ability to read and interpret documents.
• Ability to write routine reports and correspondence.
• Ability to multitask.
• Mathematical skills essential to ensure accuracy in calculations.

Responsibilities

• Serves as the customer service liaison between the Company and the customer.
• Processes Custom and OGA entries for clearance of goods into the United States.
• Opens files, enters notes, information and document requests in Cargowise and/or AS400 system.
• Classifies invoice based on HTS (Harmonized Tariff Schedule).
• Sends information/document requests to company's employees, suppliers, service providers and/or U.S. Government agencies as needed.
• Communicates with specified offices, departments, and teams on all issues affecting customs brokerage.
• Files document requests, correspondence and documents in a file folder identified by the applicable shipping/reference number.
• Ensures compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc.
• Coordinates shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc.

Skills

Communication skills

Multitasking

Analytical thinking

Attention to detail

Tools

Microsoft Outlook

Microsoft Word

Microsoft Access

Microsoft Excel

Job description

GEODIS USA, LLC in Franklin Square, NY is hiring an Account Representative - Customs Brokerage. You will act as the customer service liaison, processing US customs entries and coordinating with forwarders, agencies and suppliers to ensure compliant, timely clearance of goods.

Responsibilities include file management, HTS classification, data requests, and clear communication with internal teams and government agencies. Strong MS Office and regulatory knowledge are essential.