Customs Brokerage Account Specialist

GEODIS; Franklin Square (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401k match

Paid maternity and parental leave

Career development

Employee discounts

Wellness programs

Daycare discount

Volunteer opportunities

Rain financial wellness app

Job summary

GEODIS in Franklin Square, NY, is seeking an Account Representative - Customs Brokerage to serve as the customer service liaison and process U.S. customs entries, ensuring accurate classification and timely communication with customers and internal teams.

You will coordinate with forwarders, agents, and government agencies, verify shipment details, resolve issues, and manage documentation to support compliant, efficient clearance of goods while upholding excellent service standards.

Qualifications

• Minimum 3 years experience in customs brokerage or an equivalent combination of both education and experience.
• Knowledge of U.S. Government Agency requirements
• Knowledge of U.S. Customs and OGA clearance of freight
• PC literate with experience with Microsoft Outlook, Word, Access and Excel
• Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers

Responsibilities

• Serves as the customer service liaison between the Company and the customer
• Processes Custom and OGA (other government agency) entries for clearance of goods into the United States
• Opens files, enters notes, information and document requests in Cargowise and/or AS400 system
• Classifies invoice based on HTS (Harmonized Tariff Schedule)
• Sends information/document requests to company's employees, suppliers, service providers and/or U.S. Government agencies as needed
• Coordinates shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc.

Skills

Customer service

Communication

Multitask

Organizational skills

Attention to detail

Tools

Cargowise

AS400

Microsoft Outlook

Excel

Word

Access

Job description

GEODIS in Franklin Square, NY, is seeking an Account Representative - Customs Brokerage to serve as the customer service liaison and process U.S. customs entries, ensuring accurate classification and timely communication with customers and internal teams.

You will coordinate with forwarders, agents, and government agencies, verify shipment details, resolve issues, and manage documentation to support compliant, efficient clearance of goods while upholding excellent service standards.