Customs Brokerage Account Specialist

GEODIS Career; Carson (CA); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Fair pay bonus

Flexible scheduling

Early pay

Healthcare from day 1

Paid holidays

Safe work environment

Career growth

Volunteer opportunities

Job summary

GEODIS is hiring an Account Representative for Customs Brokerage in Carson, CA. This on-site role handles customer liaison, regulatory clearances, and document management using Cargowise/AS400.

The candidate will classify tariffs, coordinate with forwarders and government agencies, and ensure accurate records and timely responses. Minimum 3 years in customs brokerage required; strong communication, planning, and multitasking skills are essential.

Qualifications

• Minimum 3 years experience in customs brokerage.
• Knowledge of U.S. Government Agency requirements.
• Knowledge of U.S. Customs and OGA clearance of freight.
• Excellent written and oral communication skills.
• Excellent planning and organizational skills.
• Ability to read and interpret documents.
• Ability to write routine reports and correspondence.
• Ability to apply common sense understanding to carry out instructions.
• Ability to multitask.
• Mathematical skills essential to ensure accuracy.

Responsibilities

• Serves as the customer service liaison between the Company and the customer.
• Processes Custom and OGA (other government agency) entries for clearance of goods into the United States.
• Opens files, enters notes, information and document requests in Cargowise and/or AS400 system.
• Classifies invoice based on HTS (Harmonized Tariff Schedule).
• Sends information/document requests to company employees, suppliers, service providers and/or U.S. Government agencies as needed.
• Communicates with specified offices, departments, and teams on all issues affecting customs brokerage.
• Files document requests, correspondence and documents in a file folder identified by the applicable shipping/reference number.
• Ensures compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc.
• Coordinates shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc.
• Convert and verify shipment weight, volume and foreign currency.
• Maintain communication with customers, carriers and vendors.
• Coordinate pick-ups and invoice files.
• Assist customers with questions, complaints, requests, tracking and tracing.
• Handles accounting processes accurately and in a timely manner.
• Coordination of shipments from airline, ocean piers and CFS to customer/consignee destination.
• Review documentation or issue documents to meet government regulations and carrier regulations.
• Must have knowledge of buying/selling rates to ensure profitability.
• Ensure email and telephone calls are promptly and politely answered.

Skills

Communication skills

Multitasking

Planning & organization

Attention to detail

Reading & writing

Math skills

Tools

Microsoft Outlook

Microsoft Word

Microsoft Access

Microsoft Excel

Job description

GEODIS is hiring an Account Representative for Customs Brokerage in Carson, CA. This on-site role handles customer liaison, regulatory clearances, and document management using Cargowise/AS400.

The candidate will classify tariffs, coordinate with forwarders and government agencies, and ensure accurate records and timely responses. Minimum 3 years in customs brokerage required; strong communication, planning, and multitasking skills are essential.