Customs Brokerage Coordinator: Freight & Compliance Expert

FedEx Logistics; Gardena (CA); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement plan

Tuition reimbursement

Job summary

FedEx Logistics is seeking a Customer Service Specialist in California to support freight forwarding and customs processes. You will develop and maintain relationships with customers and operate in a fast-paced environment, handling documentation, rates and problem resolution.

The role requires excellent communication, organization, and numerical skills, with a preference for brokerage or transportation experience.

Qualifications

• High school diploma or GED required.
• Strong customer service, organizational and communication skills.
• Knowledge of U.S. Customs regulations and other federal regulations related to area of expertise.

Responsibilities

• Provide quotes for movement of freight and research carrier rates.
• Prepare, analyze and submit documentation to customs, brokers and clients to ensure compliance.
• Resolve billing issues and ensure invoicing and vendor payments are accurate.

Skills

Customer service

Organization

Communication

Problem solving

Multitasking

Education

HS Diploma or GED

Tools

MS Office

Outlook

Job description

FedEx Logistics is seeking a Customer Service Specialist in California to support freight forwarding and customs processes. You will develop and maintain relationships with customers and operate in a fast-paced environment, handling documentation, rates and problem resolution.

The role requires excellent communication, organization, and numerical skills, with a preference for brokerage or transportation experience.