In-Office Customs Brokerage & Freight Specialist

FedEx Group; Gardena (CA); On-site; USD 71,635,000 - 77,146,000; Full time

Job summary

FedEx Logistics in California is seeking an Account Administrator to ensure accurate documentation, broker coordination, and timely movement of freight. You will support entry processing, post-entry activities, and client communication across multiple channels.

The role requires strong communication, organization, and problem-solving abilities, with attention to HTS classification and regulatory compliance. In-office schedule Monday–Friday, 8:00am–5:00pm, with competitive benefits.

Qualifications

• HS Diploma or GED required.
• 12 months of brokerage or transportation experience and/or customer service experience required.
• MS Office, Outlook, Office equipment experience required.

Responsibilities

• Provide customers with high quality service and resolve issues to ensure timely freight release or movement.
• Prepare, analyze, and submit documentation to U.S. Customs and other parties to comply with laws and regulations.
• Explain payment terms and obtain payment on delinquent accounts as needed.
• Maintain relationships with brokers and service providers to exceed customer service requirements.
• Produce operational trend reports and keep partners informed of exception processes.

Skills

Communication skills

Organizational skills

Interpersonal skills

Problem solving

Detail oriented

Education

HS Diploma or GED

Tools

MS Office

Outlook

Office equipment

Job description

FedEx Logistics in California is seeking an Account Administrator to ensure accurate documentation, broker coordination, and timely movement of freight. You will support entry processing, post-entry activities, and client communication across multiple channels.

The role requires strong communication, organization, and problem-solving abilities, with attention to HTS classification and regulatory compliance. In-office schedule Monday–Friday, 8:00am–5:00pm, with competitive benefits.