Hybrid Customs Brokerage Coordinator

FedEx Group; South San Francisco (CA); Hybrid; USD 34,000 - 48,000; Full time

Job summary

FedEx Logistics in California is seeking an administrative coordinator to support the import and other departments, ensuring timely cargo release and accurate forms processing while coordinating with the customer service team. The role requires high organization and attention to detail to manage a high volume of documents and complex instructions.

This hybrid role requires a high school diploma or GED, 6 months of brokerage/transportation or customer service experience, proficiency in MS Office

Qualifications

• HS Diploma or GED required.
• 6 months of brokerage or transportation experience and/or customer service experience preferred.
• MS Office, Outlook, Office equipment required.
• Excellent communication skills, verbal and written.
• Detail oriented.
• Knowledge in HTS classification & familiar with the harmonized tariff system.
• Knowledge of U.S. Customs regulations & other federal regulations and requirements.

Responsibilities

• Coordinate the activities of the administrative team to assist the supervisor in providing administrative support for import or other departments.
• Ensure timely payment of duties by collecting and submitting entry summary documentation and communicating with customer service associates.
• Complete entry/release processing by assembling and routing documents to U.S. Customs, carriers, and other agencies.
• Maintain transaction records by updating the computer system and filing documents.
• Provide guidance to associates and assist in resolving problems.

Skills

Communication skills

Organization

Interpersonal skills

Problem solving

Education

HS Diploma or GED

Tools

MS Office

Outlook

Job description

FedEx Logistics in California is seeking an administrative coordinator to support the import and other departments, ensuring timely cargo release and accurate forms processing while coordinating with the customer service team. The role requires high organization and attention to detail to manage a high volume of documents and complex instructions.

This hybrid role requires a high school diploma or GED, 6 months of brokerage/transportation or customer service experience, proficiency in MS Office