Account Representative - Customs Brokerage

GEODIS Career; Franklin Square (NY); Presencial; USD 26.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, dental, and vision insurance

401k match

Paid maternity and parental leave

Career development programs

Employee discounts

Telemedical access

Descripción de la vacante

GEODIS is seeking an Account Representative - Customs Brokerage in Franklin Square, NY. This on-site role handles customs entries, HTS classification, and coordination between customers and multiple government agencies to ensure compliant clearance of goods into the United States.

You will use Cargowise/AS400 and Microsoft Office tools, maintain records, and respond to inquiries with a focus on accuracy and timely communication.

Formación

• Minimum 3 years experience in customs brokerage or an equivalent combination of education and experience
• Knowledge of U.S. Government Agency requirements
• Knowledge of U.S. Customs and OGA clearance of freight
• PC literate with Microsoft Outlook, Word, Access and Excel
• Excellent written and oral communication skills with customers
• Excellent planning and organizational skills
• Ability to multitask and follow instructions
• Mathematical skills for accurate calculations

Responsabilidades

• Serves as the customer service liaison between the Company and the customer
• Processes Custom and OGA entries for clearance of goods into the United States
• Uses Cargowise and AS400 to manage documentation
• Classifies invoices based on HTS
• Coordinates with customers, suppliers, and government agencies
• Ensures compliance with FDA, EPA, FCC, Fish & Wildlife and other regulations
• Coordinates shipments with forwarders and carriers
• Maintains accurate shipment weight, volume, and currency data

Conocimientos

Customer service

Communication skills

Multitasking

Organizational skills

Attention to detail

Educación

High school diploma / GED

Herramientas

Cargowise

AS400

Outlook

Word

Excel

Access

Descripción del empleo

Posting Details

• Posted on November 9, 2026

Locations

• Showing 1 location
• Franklin Square, NY 11010, USA
• On-site
• Hourly Range : $18.99 USD to $36.16 USD
• Rate : $25 USD per hour
• Customs
• Full-Time
• Requisition #: ACCOU053715

Description

Account Representative - Customs Brokerage

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third‑party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

• Serves as the customer service liaison between the Company and the customer
• Processes Custom and OGA (other government agency) entries for clearance of goods into the United States
• Opens files, enters notes, information and document requests in Cargowise and/or AS400 system
• Classifies invoice based on HTS (Harmonized Tariff Schedule)
• Sends information/document requests to company's employees, suppliers, service providers and/or U.S. Government agencies as needed
• Communicates with specified offices, departments, and teams on all issues affecting customs brokerage
• Files document requests, correspondence and documents in a file folder identified by the applicable shipping/reference number
• Ensures compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc.
• Coordinates shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc.
• Convert and verify shipment weight, volume and foreign currency
• Maintain communication with customers, carriers and vendors
• Coordinate pick‑ups and invoice files
• Assist customers with questions, complaints, requests, tracking and tracing
• Handles accounting processes accurately and in a timely manner
• Coordination of shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination
• Review documentation or issue documents to meet government regulations and carrier regulations
• Must have knowledge of buying/selling rates to ensure profitability
• Ensure email and telephone calls are promptly and politely answered

What you need:

• Minimum 3 years experience in customs brokerage or an equivalent combination of both education and experience.
• Knowledge of U.S. Government Agency requirements
• Knowledge of U.S. Customs and OGA clearance of freight
• PC literate with experience with Microsoft Outlook, Work, Access and Excel
• Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers
• Excellent planning and organizational skills
• Ability to read and interpret documents
• Ability to write routine reports and correspondence
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to multitask
• Mathematical skills essential to ensure accuracy in calculations

What you gain from joining our team:

• Access wages early with the Rain financial wellness app
• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment
• Health, dental, and vision insurance after 30 days of employment
• 401k match
• Paid maternity and parental leave
• Access to career development, employee resource groups, and mentorship programs
• Employee discounts
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Daycare discount program
• Opportunities to volunteer and give back to your community
• + more!

Join our Team!

• Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast‑track your way to an interview!

OR

• Text DELIVER to 88300 to apply!

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.