Customer Tech Support Associate - 2nd/3rd Shift

StarTek Inc.; Mansfield (OH); On-site; USD 18,752 - 26,708; Full time

Benefits offered by this job

Paid training and continuous development

Promotion opportunities

Medical, Dental and Vision benefits

401K and Stock plan participation

Paid time off

Employee perks and discounts

Bi-weekly pay

Job summary

StarTek Inc. is seeking a Customer Service Tech Associate for our Mansfield, Ohio location. In this role, you will provide exceptional customer service, answer inquiries, and resolve issues with a goal of one call resolution. You’ll enjoy a supportive work culture with opportunities for growth, including paid training and medical benefits after 60 days.

Ideal candidates should possess excellent communication skills, a high school diploma, and the ability to work flexible hours. Apply today to join our dedicated team!

Qualifications

• 18 years of age or older.
• Open availability including 2nd or 3rd shift schedules.
• Previous experience in customer service or troubleshooting.

Responsibilities

• Provide solutions and answer customer service inquiries.
• Own customer interactions with a goal of one call resolution.
• Create connections with customers through problem-solving.

Skills

Excellent Communications skills

Problem-solving skills

Empathy

Ability to learn quickly

Customer engagement

Education

High School Diploma or GED

Job description

StarTek Inc. is seeking a Customer Service Tech Associate for our Mansfield, Ohio location. In this role, you will provide exceptional customer service, answer inquiries, and resolve issues with a goal of one call resolution. You’ll enjoy a supportive work culture with opportunities for growth, including paid training and medical benefits after 60 days.

Ideal candidates should possess excellent communication skills, a high school diploma, and the ability to work flexible hours. Apply today to join our dedicated team!