Customer Service Representative (3rd Shift)

S and G stores; Toledo (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

S and G stores in Toledo, OH is seeking a Customer Service Representative for the 3rd shift to directly support the store manager and help run the store smoothly while ensuring compliance with laws and policies. You will assist with service, sales, and loss prevention during late hours.

Responsibilities include greeting customers, processing transactions, maintaining a clean store, rotating foodservice products, and monitoring operations for safety and accuracy during night shifts.

Qualifications

• Retail or customer service experience required.
• Able to stand for an entire shift.
• Able to frequently lift objects up to 10 pounds.
• Able to occasionally lift 50 pounds.
• Comfortable working in intermittent temperatures.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Acknowledge/Greet all customers that come into the store.
• Ensure that all company policies are being followed.
• Promote and maintain a clean and organized store appearance inside and out.
• Efficiently process both cash and card transactions with integrity.
• Ensure merchandising and marketing programs are implemented properly, including plan-o-gram integrity and sign placement.
• Ensure foodservice products are fresh and appealing by rotating products and removing out-of-date items.
• Monitor store activities to ensure transactions are conducted properly.
• Respond quickly to emergencies for safety and notifying appropriate individuals.

Skills

Customer service

Retail experience

Job description

Position:Customer Service Representative (3rd Shift)

Location: Toledo (West), OH

Job Id:1496

# of Openings:10

Summary: Directly supports the store manager, making sure the store runs efficiently and follows all laws and policies. While also helping to maximize sales and maintain asset control.

3rd Shift Hours: 10:00pm-6:00am or 11:00pm-7:00am
NOTE: Hours worked during third shift may qualify for additional pay (Shift differential)

Responsibilities

• Provide excellent customer service leadership to all customers.
• Acknowledge/Greet all customers that come into the store.
• Ensure that all company policies are being followed.
• Promote and maintains a clean and organized store appearance inside and out.
• Efficiently process both cash and card transactions with integrity.
• Ensure all merchandising and marketing programs are implemented properly. Including maintaining plan-o-gram integrity and appropriate sign placement.
• Ensure foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products.
• Monitor store activities to ensure that transactions are taking place in the proper manner
• Respond quickly to all emergencies for the safety and security of customers and employees and notifying the appropriate individuals.

Requirements

• Retail experience / Customer Service Experience Required
• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to periodically handle routine physical task such as climbing, squatting, kneeling, pushing, and/or pulling.
• Comfortable working in intermittent temperatures for short periods of time. e.g., in the store, outside, and in the cooler.
• Available to work carious shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays.

NOTE: Stop and go, SNG, S&G, Stop & Go, SNG stores, S&G