Tech-Savvy Customer Service Rep - On-Site, Full-Time

Micro Center; Hilliard (OH); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Employee Discount

Tuition Reimbursement

Paid Time Off

401(k) Retirement Plan

Vendor Training

Career Growth

Job summary

Micro Center in OH is seeking self-motivated, results-oriented Full-Time Customer Service Contact Center Representatives. The role focuses on delivering a best-in-class customer experience, helping customers find suitable technology solutions, and serving in our Corporate Office in Hilliard.

Applicants should work 10:00 a.m.–midnight, including weekends, with starting pay of $17.50 per hour. Ideal candidates will thrive in a fast-paced retail setting, enjoy learning, and demonstrate passion for

Qualifications

• High school diploma required; 1 year of customer service experience preferred.
• Excellent verbal and written communication skills.
• Strong listening and problem-solving abilities.

Responsibilities

• Handle high volumes of inbound customer interactions via phone, chat, text, and email.
• Maintain knowledge of consumer electronics and related technology.
• Assess customer needs, gather and clarify information, troubleshoot concerns, and provide solutions.

Skills

Active listening

Critical thinking

Communication

Typing

Multitasking

Adaptability

Problem solving

Technology enthusiasm

Education

High school diploma

Job description

Micro Center in OH is seeking self-motivated, results-oriented Full-Time Customer Service Contact Center Representatives. The role focuses on delivering a best-in-class customer experience, helping customers find suitable technology solutions, and serving in our Corporate Office in Hilliard.

Applicants should work 10:00 a.m.–midnight, including weekends, with starting pay of $17.50 per hour. Ideal candidates will thrive in a fast-paced retail setting, enjoy learning, and demonstrate passion for