Customer Support / US IT Recruiter / Outbound Sales Advisor

R2P Enterprise; United States; Remote; USD 45,000 - 75,000; Full time

Job summary

R2P Enterprise in the United States is seeking an experienced customer support specialist with a focus on international calls and IT recruitment. You will interact with prospective clients and candidates, explain services, and manage outbound outreach to drive opportunities.

The role requires strong English communication, negotiation, and interpersonal skills, with a track record in outbound sales or IT recruitment being advantageous. Candidates should be target-driven and self-motivated.

Qualifications

• Must have prior experience in an International Call Centre
• Excellent English communication and conversation skills.
• Good convincing, negotiation, and interpersonal skills.
• Experience in US IT Recruitment or Outbound Sales will be an added advantage.
• Ability to handle US-based clients and international calls.
• Basic computer knowledge and familiarity with MS Office.
• Target-oriented, confident, and self-motivated.

Responsibilities

• Handle international customer calls and provide professional customer support.
• Manage outbound calls to potential clients and candidates.
• Assist with US IT recruitment, including candidate sourcing, screening, and follow-ups.
• Explain services, job opportunities, and company offerings to prospective clients.
• Maintain professional communication through calls, emails, and WhatsApp.
• Achieve daily calling targets and performance goals.
• Maintain accurate records of calls and customer interactions.

Skills

International Call Centre

English fluency

Negotiation skills

US IT Recruitment

Outbound sales

US client handling

Self-motivation

Tools

MS Office

Job description

Job Responsibilities:

• Handle international customer calls and provide professional customer support.
• Manage outbound calls to potential clients and candidates.
• Assist with US IT recruitment, including candidate sourcing, screening, and follow-ups.
• Explain services, job opportunities, and company offerings to prospective clients.
• Maintain professional communication through calls, emails, and WhatsApp.
• Achieve daily calling targets and performance goals.
• Maintain accurate records of calls and customer interactions.

Required Skills & Qualifications:

• Must have prior experience in an International Call Centre
• Excellent English communication and conversation skills.
• Good convincing, negotiation, and interpersonal skills.
• Experience in US IT Recruitment or Outbound Sales will be an added advantage.
• Ability to handle US-based clients and international calls.
• Basic computer knowledge and familiarity with MS Office.
• Target-oriented, confident, and self-motivated.