English-Speaking Call Center Agent

Waveem; New York (NY); Remote; USD 60,000 - 100,000; Full time

Job summary

Waveem is seeking an experienced outbound sales professional in the United States to initiate conversations, qualify needs, and guide prospects toward a decision. You will manage a sales pipeline, follow up diligently, and close deals while maintaining accurate CRM records.

The role requires strong communication, persuasion, and the ability to work independently within a fast-paced environment. A reliable internet connection and a quiet workspace are needed.

Qualifications

• Experience in outbound telephone sales or cold calling.
• Ability to start conversations, build rapport and guide prospects to a decision.
• Strong listening, communication and persuasion skills.
• Organizational ability to manage follow-ups and sales pipeline.

Responsibilities

• Call prospective customers in the United States and introduce services.
• Build rapport, understand needs and assess fit.
• Explain products clearly and confidently; address questions and objections.
• Close deals and meet individual sales targets.
• Keep CRM updated with notes, next steps, and outcomes.

Skills

Outbound sales

Closing deals

Prospecting

CRM usage

Communication

Tools

CRM software

Job description

Call prospective customers in the United States and introduce our services Build rapport understand each prospect s needs and assess whether our offering is a suitable match Explain the available products and services clearly and confidently Answer questions address objections and guide prospects through the decision-making process Manage follow-up conversations and keep opportunities moving toward a decision Close your own deals and meet individual sales targets Keep customer information conversation notes and next steps up to date in the CRM Excellent spoken English with clear pronunciation and a natural American accent.

Experience in outbound telephone sales, ideally managing both initial outreach and closing.

Confidence starting conversations and asking for the sale.

Strong listening, communication and persuasion skills.

A consistent approach to follow-ups and the ability to manage your own sales pipeline.

Familiarity with CRM software and everyday computer tools.

A reliable internet connection and a quiet workspace.

Availability to start soon.