Customer Support to Dispatcher: Growth & Mentorship

MRA Recruiting Services; Town of Ixonia (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

Vision insurance

401k + match

Paid time off

Tuition reimbursement

Referral program

Job summary

Taylor Enterprises of WI, Inc. in Ixonia, WI is seeking a Customer Support Assistant to join our service team. You’ll answer calls, update customers on service status, and help schedule and dispatch work while coordinating with technicians and internal teams.

This entry-level role offers on-the-job training, mentorship, and a clear path to becoming a Dispatcher as you learn the business from the ground up and contribute to an exceptional customer experience.

Qualifications

• Customer service or office experience preferred.
• Strong communication and multitasking skills.
• Positive attitude and willingness to learn.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Answer customer calls and service requests
• Keep customers updated on service status
• Support scheduling and dispatch operations
• Coordinate with technicians and internal teams
• Help ensure an exceptional customer experience

Skills

Customer service

Office experience

Communication

Multitasking

Willingness to learn

Job description

Taylor Enterprises of WI, Inc. in Ixonia, WI is seeking a Customer Support Assistant to join our service team. You’ll answer calls, update customers on service status, and help schedule and dispatch work while coordinating with technicians and internal teams.

This entry-level role offers on-the-job training, mentorship, and a clear path to becoming a Dispatcher as you learn the business from the ground up and contribute to an exceptional customer experience.