Customer Support Specialist & Troubleshooting Pro

Q5 Connections; Oklahoma City (OK); On-site; USD 30,000 - 45,000; Full time

Job summary

A customer service-focused company in Oklahoma City is seeking a Customer Service Representative who will act as a liaison to resolve customer inquiries. The ideal candidate will have previous experience in customer service and possess excellent communication skills. Responsibilities include troubleshooting issues, managing calls, and maintaining customer records. This role requires a professional demeanor and the ability to multitask effectively. Individuals authorized to work in the United States are encouraged to apply.

Qualifications

• Previous experience in customer service, sales, or related fields.
• Ability to build rapport with clients.
• Excellent written and verbal communication skills.

Responsibilities

• Handle customer inquiries and complaints.
• Provide information about the products and services.
• Troubleshoot and resolve product issues.

Skills

Customer service

Communication

Problem-solving

Multitasking

Job description

A customer service-focused company in Oklahoma City is seeking a Customer Service Representative who will act as a liaison to resolve customer inquiries. The ideal candidate will have previous experience in customer service and possess excellent communication skills. Responsibilities include troubleshooting issues, managing calls, and maintaining customer records. This role requires a professional demeanor and the ability to multitask effectively. Individuals authorized to work in the United States are encouraged to apply.