Bilingual Customer Care Specialist - Financial Services OKC

Addison Group; Oklahoma City (OK); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Comprehensive training programs

Weekly bilingual pay incentive for eligible candidates

Job summary

A leading staffing agency in Oklahoma City is seeking a Customer Service Representative to assist clients with financial-related inquiries. Ideal candidates will have previous experience in customer service, strong communication skills, and the ability to navigate computer systems. This full-time position offers a competitive pay range of $17 - $18 per hour and includes benefits like medical and 401(k).

Qualifications

• Prior customer service or call center experience is preferred.
• Strong communication and problem-solving skills required.
• Ability to navigate computer systems and input data accurately.
• Reliable, detail-oriented, and able to manage multiple tasks.

Responsibilities

• Respond to incoming calls and provide information regarding financial accounts.
• Research and resolve customer concerns while ensuring quality service.
• Log interactions and follow-up actions in internal systems.
• Maintain compliance with guidelines and procedures.

Skills

Communication

Problem-solving

Bilingual (Spanish/English)

Job description

A leading staffing agency in Oklahoma City is seeking a Customer Service Representative to assist clients with financial-related inquiries. Ideal candidates will have previous experience in customer service, strong communication skills, and the ability to navigate computer systems. This full-time position offers a competitive pay range of $17 - $18 per hour and includes benefits like medical and 401(k).