Customer Support Specialist — Training, Growth & Benefits

Uline; Racine (WI); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Tuition assistance

Job summary

Uline is seeking a Customer Support Specialist in Kenosha, WI. You will build customer relationships, provide solutions and deliver legendary service in a fast, friendly environment.

Join a family-owned company with exceptional training and tools to support long-term career success. Duties include processing orders, answering questions, and helping customers navigate our website and ordering system.

Qualifications

• High school diploma or equivalent; bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus; training provided.

Responsibilities

• Process customer orders, make product recommendations and handle inquiries using company technology.
• Answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers by phone, email and chat.
• Understand customer needs and recommend best Uline solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Communication skills

Problem solving

Active listening

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline is seeking a Customer Support Specialist in Kenosha, WI. You will build customer relationships, provide solutions and deliver legendary service in a fast, friendly environment.

Join a family-owned company with exceptional training and tools to support long-term career success. Duties include processing orders, answering questions, and helping customers navigate our website and ordering system.