Customer Service Leadership Trainee: Growth & 401(k)

Uline; Gurnee (IL); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Paid Holidays

Paid Time Off

Tuition Assistance

Job summary

Uline is seeking a Customer Service Management Trainee in Kenosha, WI to master all aspects of customer service management through a hands-on training program. You will lead a team of reps and drive service excellence in a 24/7 call center environment.

The role requires a Bachelor’s degree, strong teamwork, and attention to detail, with on-site work and multiple shifts. Uline offers robust benefits and growth opportunities.

Qualifications

• Bachelor’s degree.
• Strong track record of customer-focused service, teamwork and attention to detail.
• Prior leadership/management experience is a plus.

Responsibilities

• Lead and train a customer service team.
• Set goals and evaluate performance.
• Review procedures to identify improvements.

Skills

Customer service leadership

Team development

Attention to detail

Communication skills

Education

Bachelor’s degree

Job description

Uline is seeking a Customer Service Management Trainee in Kenosha, WI to master all aspects of customer service management through a hands-on training program. You will lead a team of reps and drive service excellence in a 24/7 call center environment.

The role requires a Bachelor’s degree, strong teamwork, and attention to detail, with on-site work and multiple shifts. Uline offers robust benefits and growth opportunities.