Customer Service Pro — Growth, Training & Benefits

Uline; Kenosha (WI); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid holidays

Tuition assistance

On-site gym

Job summary

Uline, a family-owned company and North America's leading distributor of shipping, packaging, and industrial materials, is hiring a Customer Service Representative in Kenosha, WI. You will build relationships, provide solutions, and deliver legendary service on-site at the Kenosha branch.

This role emphasizes customer-focused communication, product knowledge, and problem-solving, with comprehensive training and growth opportunities in a supportive, team-driven environment.

Qualifications

• High school diploma or equivalent.
• Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus; training provided.

Responsibilities

• Process customer orders and handle inquiries using company systems.
• Provide product recommendations and answer pricing/shipping questions.
• Build relationships with customers via phone, email, and chat.
• Understand needs and suggest Uline's best solutions.
• Help customers navigate Uline's website and ordering.

Skills

Excellent communication

Problem solving

Listening

Customer service experience

Education

High school diploma

Bachelor's degree preferred

Job description

Uline, a family-owned company and North America's leading distributor of shipping, packaging, and industrial materials, is hiring a Customer Service Representative in Kenosha, WI. You will build relationships, provide solutions, and deliver legendary service on-site at the Kenosha branch.

This role emphasizes customer-focused communication, product knowledge, and problem-solving, with comprehensive training and growth opportunities in a supportive, team-driven environment.