Customer Relations Assistant — Precise Email Support

Express Employment Professionals - Cincinnati East; Spokane (WA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical Plan

Holiday Pay

401(k) Retirement Savings Plan

Employee Referral Bonus Program

Training Provided

Weekly Pay

No Fees to Job Seekers - Ever

Job summary

Express Employment Professionals - Cincinnati East is seeking a Customer Relations Assistant to support a professional team handling customer communications and written correspondence. This role emphasizes writing, organization, and providing clear, professional customer support.

You'll write and send email correspondence about notices and appeals, respond to monthly inquiries, maintain records, and follow established procedures.

Qualifications

• Strong written communication and clarity in customer interactions.
• Attention to detail in documentation and records.
• Ability to follow procedures and maintain consistent messaging.

Responsibilities

• Write and send email correspondence related to customer notices and appeals.
• Respond to monthly customer email inquiries professionally and promptly.
• Maintain organized records of customer interactions and correspondence.
• Follow established procedures for handling customer appeals and requests.
• Collaborate with internal team to ensure consistent messaging.

Skills

Written communication

Attention to detail

Independent work

Administrative experience

Tools

Email

Office software

Job description

Express Employment Professionals - Cincinnati East is seeking a Customer Relations Assistant to support a professional team handling customer communications and written correspondence. This role emphasizes writing, organization, and providing clear, professional customer support.

You'll write and send email correspondence about notices and appeals, respond to monthly inquiries, maintain records, and follow established procedures.