Customer Support Specialist: Order Processing & Inbound Calls

Beacon Hill Staffing Group, LLC; Des Plaines (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Beacon Hill Staffing Group, LLC in Des Plaines, IL is seeking a customer service professional to manage quotations, orders, and inquiries in a fast-paced distribution environment. The role is onsite, Monday through Friday, with responsibilities including handling inbound calls and emails, processing orders, returns and credits, and providing product information.

The ideal candidate has at least 2 years of customer service experience, strong communication skills, and proficiency in Microsoft

Qualifications

• At least 2 years in a customer service role within a fast-paced organization.
• Proficiency with Microsoft Office Suite.
• Excellent verbal and written communication abilities.
• Detail-oriented with strong time management and multitasking.

Responsibilities

• Manage quotations, sales orders and purchase orders with accuracy.
• Confirm all order details including ship dates, instructions, information and pricing.

Skills

Customer service

Communication skills

Multitasking

Time management

Problem solving

Tools

Microsoft Office Suite

Job description

Beacon Hill Staffing Group, LLC in Des Plaines, IL is seeking a customer service professional to manage quotations, orders, and inquiries in a fast-paced distribution environment. The role is onsite, Monday through Friday, with responsibilities including handling inbound calls and emails, processing orders, returns and credits, and providing product information.

The ideal candidate has at least 2 years of customer service experience, strong communication skills, and proficiency in Microsoft