Administrative Clerk: Fast-Paced Ops & Customer Support

Staffing Network; Burr Ridge (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

Staffing Network is seeking a detail-oriented customer service professional in Burr Ridge, IL to support order processing and receptionist coverage. The role involves routing requests in DocLink, maintaining the Sage 100 database, and handling web orders.

Candidates should have at least 2 years of call center experience, strong typing, and proficiency with Microsoft Office. Multitasking, accuracy, and a pleasant demeanor are essential to succeed.

Qualifications

• Customer service call center experience (min 2 years)
• Proficient with phone systems and outbound/inbound calls
• Strong computer and typing skills; proficient with Microsoft Office

Responsibilities

• Reviewing and distributing customer requests/purchase orders in DocLink workflow
• Maintain Customer database in Sage 100 system
• Process web orders and provide reception coverage when needed
• Assist Customer Service during peak times with calls, information gathering, orders, returns, and quotes

Skills

Customer service

Phone skills

Typing

Microsoft Office

Paperless workflow

Complex thinker

Detail oriented

Multi-tasking

Spelling/grammar

Quick learner

Pleasant manner

Tools

Sage 100

Job description

Staffing Network is seeking a detail-oriented customer service professional in Burr Ridge, IL to support order processing and receptionist coverage. The role involves routing requests in DocLink, maintaining the Sage 100 database, and handling web orders.

Candidates should have at least 2 years of call center experience, strong typing, and proficiency with Microsoft Office. Multitasking, accuracy, and a pleasant demeanor are essential to succeed.