Customer Support Specialist - On-Site Growth & Training

Uline; Hudson (WI); Sur place; USD 34 000 - 41 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) with 6% match

Paid holidays

Paid time off

Tuition Assistance Program

Résumé du poste

Uline’s Hudson, WI location seeks a Customer Support Specialist to deliver legendary service. You will process orders, answer inquiries, and build relationships via phone, email, and chat, using world-class technology. Training and career growth are emphasized in a family-owned environment.

Minimum requirements include a high school diploma; a bachelor's degree is preferred. Excellent problem-solving and communication skills are essential, and prior customer service experience is a plus with

Qualifications

• High school diploma or equivalent (Bachelor's degree preferred).
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus; training provided.

Responsabilités

• Process orders and answer product inquiries via phone, email and chat.
• Provide solutions and build strong customer relationships.
• Assist customers with navigation of Uline's website and ordering.
• Understand customer needs and recommend Uline's best solutions.
• Maintain focus on legendary service and timely follow-up.

Connaissances

Problem solving

Listening

Communication skills

Formation

High school diploma or equivalent

Bachelor's degree (preferred)

Description du poste

Uline’s Hudson, WI location seeks a Customer Support Specialist to deliver legendary service. You will process orders, answer inquiries, and build relationships via phone, email, and chat, using world-class technology. Training and career growth are emphasized in a family-owned environment.

Minimum requirements include a high school diploma; a bachelor's degree is preferred. Excellent problem-solving and communication skills are essential, and prior customer service experience is a plus with