Customer Service Pro — Growth, Training & Benefits

Uline; Kenosha (WI); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Paid holidays

Generous paid time off

Tuition Assistance Program

Job summary

Uline, at the Kenosha, WI branch, seeks a Customer Service Representative to handle orders, provide product recommendations and respond to inquiries using our world-class technology. You will build strong customer relationships and deliver legendary service in a fast-paced, on-site environment.

Join a family-owned company with comprehensive training, growth opportunities and a strong benefits package, including health insurance and a 401(k) with company match.

Qualifications

• Minimum: high school diploma or equivalent.
• Excellent problem-solving and communication skills.
• Prior customer service preferred; willing to train.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem solving

Communication

Active listening

Customer service

Education

High School Diploma or equivalent

Bachelor's degree preferred

Job description

Uline, at the Kenosha, WI branch, seeks a Customer Service Representative to handle orders, provide product recommendations and respond to inquiries using our world-class technology. You will build strong customer relationships and deliver legendary service in a fast-paced, on-site environment.

Join a family-owned company with comprehensive training, growth opportunities and a strong benefits package, including health insurance and a 401(k) with company match.