Customer Support Specialist, IoT Water Solutions

StreamLabs, Inc.; Smyrna, Northern (GA, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

StreamLabs, Inc. is seeking a Customer Service Representative to join a fast-paced team supporting referrals, orders, shipments, and inventory. You will be the primary liaison with customers and service providers, using phone, email, and text to ensure a smooth process.

Comprehensive training on systems, insurance concepts, and plumbing knowledge will be provided, with emphasis on clear communication and timely follow-up.

Responsibilities

• Manage inbound business referrals efficiently.
• Contact customers promptly and professionally.
• Input sales orders accurately.
• Track shipments and update company systems accordingly.
• Respond to customer service requests as needed.
• Maintain precise inventory records of finished goods and raw materials.

Job description

StreamLabs, Inc. is seeking a Customer Service Representative to join a fast-paced team supporting referrals, orders, shipments, and inventory. You will be the primary liaison with customers and service providers, using phone, email, and text to ensure a smooth process.

Comprehensive training on systems, insurance concepts, and plumbing knowledge will be provided, with emphasis on clear communication and timely follow-up.