Customer Support Specialist: Training, Growth & Benefits

Uline; Woodbury (MN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% match

Paid holidays

Tuition assistance

Job summary

Uline, a family-owned company, is seeking a Customer Support Specialist at our Minnesota Branch in Hudson, WI. You’ll build customer relationships, provide solutions and deliver legendary service.

This on-site, full-time role offers hands-on training, growth opportunities and several bonus programs as you help customers navigate products, pricing and shipping. We pride ourselves on best-in-class facilities, comprehensive health coverage and a 401(k) plan with company match to support your

Qualifications

• High school diploma or equivalent is required; bachelor's degree is preferred.
• Strong problem-solving, listening and communication skills are essential.
• Customer service experience is a plus, with on-the-job training provided.

Responsibilities

• Process customer orders and handle inquiries using company systems.
• Provide product recommendations and answer questions on pricing and shipping.
• Build relationships with customers via phone, email and chat.
• Understand customer needs and offer Uline solutions.
• Assist customers with navigation of Uline's website and ordering.

Skills

Customer service

Communication

Problem-solving

Listening

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, a family-owned company, is seeking a Customer Support Specialist at our Minnesota Branch in Hudson, WI. You’ll build customer relationships, provide solutions and deliver legendary service.

This on-site, full-time role offers hands-on training, growth opportunities and several bonus programs as you help customers navigate products, pricing and shipping. We pride ourselves on best-in-class facilities, comprehensive health coverage and a 401(k) plan with company match to support your