On-Site Customer Support Specialist — $2 Shift Diff, Growth

Uline; Kenosha (WI); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% match

Paid holidays and PTO

Tuition assistance

On-site cafe and gym

Modern facilities

Job summary

Uline, a family-owned company, is seeking a Customer Support Specialist in Kenosha, Wisconsin. You will build customer relationships, provide solutions, and deliver legendary service on-site at our Kenosha branch.

Responsibilities include handling orders, answering product questions, and guiding customers through ordering online. Competitive pay, growth potential, and robust benefits accompany this role.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus; training provided.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem-solving

Listening

Communication

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, a family-owned company, is seeking a Customer Support Specialist in Kenosha, Wisconsin. You will build customer relationships, provide solutions, and deliver legendary service on-site at our Kenosha branch.

Responsibilities include handling orders, answering product questions, and guiding customers through ordering online. Competitive pay, growth potential, and robust benefits accompany this role.