Customer Support Specialist Enterprise Products Partners Sunnyvale, CA

Egreenservices; Sunnyvale (CA); On-site; USD 108,000 - 143,000; Part time

Benefits offered by this job

Remote-first flexibility

Parental leave

Tools & courses stipend

Job summary

Enterprise Products Partners in Sunnyvale, CA is seeking a part-time Customer Support Specialist who focuses on selling outcomes and driving Upsell opportunities. You will own the funnel from first click to closed-won and lead social media calendars, community engagement, and stakeholder interactions.

The role emphasizes delivering persuasive demos, owning outcomes, and working with a tight-knit team in a remote-first, flexible environment.

Qualifications

• Experience delivering demos to buyers and stakeholders.
• Ability to manage cross-functional stakeholders and align on outcomes.
• Comfort working in a part-time, outcomes-driven environment.

Responsibilities

• Own the funnel from first click to closed-won, top to bottom.
• Manage social media calendars and drive community engagement.
• Deliver persuasive product demos to buyers and stakeholders.
• Open doors in Sunnyvale, CA and align with cross-functional teams.

Skills

Social media calendars

Community engagement

Funnel ownership

Product demos

Stakeholder management

Clear communications

Tools

Gorgias

Job description

Stop pitching features and start selling outcomes, the way Enterprise Products Partners's Customer Support Specialist team approaches every Sunnyvale account. This is a part-time opportunity built for someone who wants to own outcomes, sharpen Organization, and grow with a tight-knit team.

Key Responsibilities

• Beat last quarter's $108,000 - $143,000 number without burning the pipeline
• Hands-on ownership of social media calendars and community engagement
• Own the funnel from first click to closed-won, top to bottom
• Open doors in Sunnyvale, CA that a mid-level title alone can't
• Deliver persuasive product demos to hardworking buyers and stakeholders

What You'll Bring

• The diplomacy to align stakeholders who don't agree yet
• Comfortable presenting ideas to stakeholders at every level
• Comfort being measured against a clear mid-level bar
• Hands-on command of Gorgias, with First Call Resolution as a close second
• A point of view, held loosely and defended well
• Comfort owning a number that goes up or down because of you
• Confident communicator across email, calls, and in-person meetings

Rooted in Sunnyvale and restless by nature, Enterprise Products Partners keeps reinventing how Upselling and First Call Resolution fit together. Psychological safety is something we actively build, so disagreeing in good faith is encouraged.

Count on $108,000 - $143,000, remote-first flexibility, parental leave, and a stipend for the tools and courses you need.

We just refreshed it, so the sales marketing role counts as live and hiring.