Customer Success Specialist

Microsoft; Pomona (CA); On-site; USD 87,000 - 113,000; Full time

Job summary

Microsoft is seeking a Customer Success Specialist in Pomona, CA. The role blends creative instincts with data-driven insight, requiring 3 years in sales marketing and a hands-on ownership mindset. You will own the funnel from first click to close, deliver compelling product demos, and negotiate to hit quarterly quotas in a fast-growing marketing organization.

This position emphasizes teamwork, mentorship, and growth opportunities in a supportive environment within the Pomona market.

Qualifications

• Minimum 3 years in sales marketing.
• Experience with ownership and growth mindset.
• Comfort turning data into recommendations.

Responsibilities

• Script webinars to drive top-of-funnel leads.
• Convert cold leads into signed deals in Pomona, CA.
• Deliver product demos to buyers and stakeholders.
• Beat quarterly revenue targets while protecting the pipeline.
• Own the funnel from first click to close-won.
• Negotiate pricing to meet or exceed quotas.
• Elevate Microsoft in sales conversations.
• Rank hot leads using strategic planning and intuition.

Skills

Sales & Marketing

Data interpretation

Team collaboration

CA market awareness

Job description

Our marketing organization is growing fast, and we need a Customer Success Specialist who pairs creative instincts with hard data. Bring 3 years of sales marketing experience to a $87,000 - $113,000 role built around ownership, teamwork, and growth.

Key Responsibilities

• Script the webinar that fills the sales marketing top of funnel
• Turn cold sales marketing leads into signed deals across Pomona, CA
• Deliver persuasive product demos to unpretentious buyers and stakeholders
• Beat last quarter's $87,000 - $113,000 number without burning the pipeline
• Own the funnel from first click to closed-won, top to bottom
• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Plant Microsoft in the sales marketing conversations buyers already trust
• Pair Strategic Planning insight with gut feel to rank the hottest leads

What You'll Bring

• The reflex to surface risk before it surfaces itself
• A CA sensibility, or genuine curiosity about this market
• Comfort interpreting data and translating findings into clear recommendations
• A team player who lifts up colleagues and shares credit
• 3 years of learning when to trust the process and when to break it

Growing steadily over 4 years, Microsoft now leads safety-first innovation in the sales marketing market. You'll find a flat structure where the best argument wins, regardless of title.

We pay $87,000 - $113,000 for this sales marketing position and back it with mentorship, flexibility, and real growth opportunities.

Confirmed active this hour for the Pomona, CA crew, no waiting list.