Customer Support Specialist - Build Relationships & Resolve

American Express; Tallahassee (FL); Remote; USD 28,000 - 41,000; Full time

Job summary

American Express is seeking a Customer Service representative in Tallahassee, Florida. This role involves providing exceptional service to customers and building meaningful relationships through consultative inquiries.

Ideal candidates will possess a Bachelor's degree and demonstrate strong communication, negotiation, and analytical skills. Join us to enhance customer experiences and contribute to our commitment to integrity and teamwork.

Qualifications

• Demonstrate passion for service with exceptional customer interactions.
• Ability to work effectively in a fast-paced environment.
• Strong communication and listening skills.

Responsibilities

• Provide special care to American Express customers.
• Build meaningful customer relationships.
• Identify opportunities to enhance customer experience.
• Deliver personalized solutions and negotiate best outcomes.
• Meet quality and productivity goals.

Skills

Personal integrity

Exceptional service

Multitasking

Communication

Negotiation

Analytical skills

Organizational skills

Education

Bachelor's Degree

Job description

American Express is seeking a Customer Service representative in Tallahassee, Florida. This role involves providing exceptional service to customers and building meaningful relationships through consultative inquiries.

Ideal candidates will possess a Bachelor's degree and demonstrate strong communication, negotiation, and analytical skills. Join us to enhance customer experiences and contribute to our commitment to integrity and teamwork.